X-G600


FAQ

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Unfortunately, we do not offer global warranty on our products.

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Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

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Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

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The mouse jolts on some surfaces, use the bundled mouse pad to solve this problem.

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Change new battery. The mouse should work normal even if you don’t install the driver UI. But if the problem is the same after changing on different laptop, the product is broken.

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The SmartGenius App is compatible with computers running OS as:
• Windows 7 SP1 or higher
• Mac OS X 10.10 and higher

From hardware perspective, following specification are recommended:
• Processor: 2 GHz or faster
• RAM: 4GB as minimum and 8GB is recommended for 64-bit OS system

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Please refer to below links first and follow the setting steps.
http://www.geniusnet.com/smartgenius_help or http://www.geniusnet.com/smartgenius/tutorial

If you still have further questions, please email to support@geniusnet.com and we will reply you as soon as possible.

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When such dialog is shown, please follow the steps:

1. Click the "Open Security Preferences".
2. Click "Allow" after text "System Software from developer "KYE SYSTEMS CORP." was blocked from loading".

If you did not enable the settings right after the installation, you can always go to "System Preferences" -> "Security & Privacy", and click "Allow" as previous step.

Downloads

Beschreibung
Version
Betriebssystem
Beschreibung
SmartGenius App

Version

Betriebssystem
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista

Beschreibung
SmartGenius App

Version

Betriebssystem
Mac OS X 10.8 oder neuer

Benutzerhandbuch
Benutzerhandbuch
P.01-X-G600 User's Manual-ENG

Benutzerhandbuch
P.02-X-G600 User's Manual-RU

Benutzerhandbuch
P.03-X-G600 User's Manual-GER

Benutzerhandbuch
P.04-X-G600 User's Manual-FRE

Benutzerhandbuch
P.05-X-G600 User's Manual-ITA

Benutzerhandbuch
P.06-X-G600 User's Manual-SPA

Benutzerhandbuch
P.07-X-G600 User's Manual-BRA

Benutzerhandbuch
P.08-X-G600 User's Manual-CZE

Benutzerhandbuch
P.09-X-G600 User's Manual-HUN

Benutzerhandbuch
P.10-X-G600 User's Manual-POL

Benutzerhandbuch
P.11-X-G600 User's Manual-SLV

Benutzerhandbuch
P.12-X-G600 User's Manual-SLK

Benutzerhandbuch
P.13-X-G600 User's Manual-SER

Benutzerhandbuch
P.14-X-G600 User's Manual-ROM

Benutzerhandbuch
P.15-X-G600 User's Manual-BUL

Benutzerhandbuch
P.16-X-G600 User's Manual-TUR

Benutzerhandbuch
P.17-X-G600 User's Manual-UKR

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