Ring Presenter


FAQ

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There is a pairing code between the receiver and presenter.
If you just opened the box and then found there is no receiver in it, you need return the product where you bought it or contact our service center immediately.
If you have misplaced the receiver or lost it, it cannot be replaced.

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This is battery problem. Keep the invoice from where you bought it for exchange or contact our service center for replacement service.

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The dongle, KB, and mouse require a code pairing process. One receiver is mapped with one KB, so if the dongle (receiver) is lost, unfortunately, it is not replaceable.

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Unfortunately, we do not offer global warranty on our products.

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There is no updated driver available for Mac 10.9 or later.
This is a plug-n-play device. The program on the website is an application not a driver. The App is only for Windows, Mac 10.8 or previous version.

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Since it is still in the 30 day return period for Amazon, we suggest you return the defective unit to Amazon for exchange/refund. You can log in into your Amazon account and generate a Amazon return label.

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Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

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Unfortunately, the battery is broken, here is no battery replacement, contact customer support for assistance.

Downloads

Beschreibung
Version
Betriebssystem
Beschreibung
Ring Presenter Driver for changing DPI/4D function

Version

Betriebssystem
Windows 7,Windows Vista,Windows XP

Beschreibung
Ring Presenter Driver for changing DPI/4D function

Version
1.1

Betriebssystem
MAC OS 10.4.6~10.8 (Universal)

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